Join the team at SofterWare in creating and supporting innovative, easy-to-use software designed to help nonprofits, child care programs, and schools around the world achieve their growth goals. Our office is based in Fort Washington, PA, just outside of Philadelphia.
5 Reasons Why You’ll Love Working at SofterWare
#1. You’ll feel good knowing you’re making a difference.
While it sounds cliché, it’s true! In addition to supporting products and services that help our client community, we champion social good through SofterWare Gives Back. SofterWare Gives Back is our company-wide program that promotes employee participation in local nonprofits and donating to causes around the world.
#2. It’s not just “a job”… it’s a growth path.
Consider SofterWare a partner in helping you achieve your ultimate career goals. In addition to the support and mentorship offered by your direct managers and our executive team, we also have a professional development program that can be customized to meet your specific needs as you seek to expand your skills, leverage your talents, and evolve your role.
#3. We don’t just say we believe in work-life balance, we support it.
You can’t do your best work if you’re not rested and happy. That’s why we offer our employees a generous paid time off policy and the flexibility to maintain a self-care perspective when it comes to their schedule.
#4. Your great idea could be our next innovation.
We encourage all our employees to bring their expertise, experience, and enthusiasm to the team. No matter what you’re working on, you’re always welcome to contribute your thoughts on how it can be done better. If you’d like to team up with people in fellow departments and receive coaching from execs, you can submit your idea to our Innovation Program.
#5. We reward your hard work with top-notch benefits.
Our benefits package includes:
- Quarterly incentive bonus
- Paid time off
- Time off for volunteering and community service
- Matching gifts program
- Parental Leave
- 401(k) with employer match and profit sharing retirement plan
- Medical, prescription, vision, and dental insurance
- Pre-tax coverage for dependents and voluntary benefits
- Short-term disability
- Employee Assistance Program
- Wellness Program
We are currently seeking to fill the following positions:
Technical Support Representative
If you are looking to advance your skills, gain experience, and become a versatile employee, our Technical Support Representative position is for you! SofterWare offers a great opportunity for our extensive training program and a dynamic environment.
As a key stakeholder in the software development lifecycle, you will design, develop, test, deploy, maintain and improve software, while ensuring that best practices are employed throughout the process. The success of SofterWare’s products is due, in large part, to our senior software developers.
Senior UX Designer
We are currently seeking an experienced Senior User Experience (UX) Designer to help drive the development of world-class software for our clients. The UX Designer will bring the experience of using cutting edge tools, developing efficient and effective UX processes, and establishing UX standards to help elevate the UX team. By working with Business Analysts, Product Managers, and Developers, the candidate will identify and solve UI problems and create interfaces that are intuitive, exceptionally easy to use, and that delight our customers.
Agile Release Manager
The Release Manager is responsible for collaborating with our Agile development teams and stakeholders to schedule, plan, and coordinate releases following a servant leadership style approach. This individual will be responsible for identifying impediments, bringing visibility and awareness, and communicating with the appropriate individuals to lead and foster a resolution.
Senior Systems Engineer
The engineer will work directly with the IT Manager and technical teams to implement solutions that provide high availability and redundancy by following industry best practices as they relate to information security and availability.
Data Transfer Specialist
This position is responsible for providing SofterWare’s customers with data-related services. This primarily consists of providing data migration services, as new customers often have data in other applications that need to be brought into our software.
Business Development Representative
The primary goal of this Business Development Representative will be to engage pre-sales leads through outbound calls and personal emails in support of targeted marketing campaigns. These are typically prospects who expressed interest in our content marketing, submitted only their email address on our website, cold emails/calls from lists generated from Guidestar and LinkedIn, or software shoppers who are identified by G2 Crowd as evaluating Donor Management solutions via “shopper intent” notifications.
Help Desk Analyst
Our Helpdesk is committed to providing the highest level of technical support for our end-user community. Our mission is to maintain and constantly be looking for new ways to improve business productivity. You’ll accomplish this by being the first point of contact for all technical issues in our environment.
Data Engineer/ Architect
The Data Engineer/Architect serves as the company’s primary “Data Wrangler” – working to improve fundraising success by standardizing and centralizing data, to prepare it for data analytics, application access, and machine learning.