We’re Hiring!

Join the team at SofterWare in creating and supporting innovative, easy-to-use software designed to help nonprofits, child care programs, and schools around the world achieve their growth goals. Our office is based in Fort Washington, PA, just outside of Philadelphia.

Check Out Our Open Positions

5 Reasons Why You’ll Love Working at SofterWare

#1. You’ll feel good knowing you’re making a difference.

While it sounds cliché, it’s true! In addition to supporting products and services that help our client community, we champion social good through SofterWare Gives Back. SofterWare Gives Back is our company-wide program that promotes employee participation in local nonprofits and donating to causes around the world.

Learn more about our social good initiatives.

#2. It’s not just “a job”… it’s a growth path.

Consider SofterWare a partner in helping you achieve your ultimate career goals. In addition to the support and mentorship offered by your direct managers and our executive team, we also have a professional development program that can be customized to meet your specific needs as you seek to expand your skills, leverage your talents, and evolve your role.

#3. We don’t just say we believe in work-life balance, we support it.

You can’t do your best work if you’re not rested and happy. That’s why we offer our employees a generous paid time off policy and the flexibility to maintain a self-care perspective when it comes to their schedule.

#4. Your great idea could be our next innovation.

We encourage all our employees to bring their expertise, experience, and enthusiasm to the team. No matter what you’re working on, you’re always welcome to contribute your thoughts on how it can be done better. If you’d like to team up with people in fellow departments and receive coaching from execs, you can submit your idea to our Innovation Program.

#5. We reward your hard work with top-notch benefits.

Our benefits package includes:

  • Quarterly incentive bonus
  • Paid time off
  • Time off for volunteering and community service
  • Matching gifts program
  • Parental Leave
  • 401(k) with employer match and profit sharing retirement plan
  • Medical, prescription, vision, and dental insurance
  • Pre-tax coverage for dependents and voluntary benefits
  • Short-term disability
  • Employee Assistance Program
  • Wellness Program

We are currently seeking to fill the following positions:

Technical Support Representative

If you are looking to advance your skills, gain experience, and become a versatile employee, our Technical Support Representative position is for you! SofterWare offers a great opportunity for our extensive training program and a dynamic environment.

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Onboarding Coordinator

As an Onboarding Coordinator, you’ll have a unique opportunity to work with each team within the Implementation Department to ensure client success. You’ll be able to use your experience and knowledge of our products, gained through our training program, to translate client’s needs into solutions; inspiring them with new results not yet considered!

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Merchant Account Specialist

The success of SofterWare’s products is due, in large part, to the skills and professionalism of our employees.  We are currently seeking a Merchant Account Specialist to contribute to one of the fastest growing services of our company.Your primary responsibilities will involve client support, payment gateway creation, merchant account creation, and sales support.  You will become an expert in the Credit Card and Electronic checking world.

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Manager of Product Design and UX

As our User Experience (UX) Manager, you’ll oversee the creation of a consistent, intuitive, easy-to-use user and elegant user experiences throughout all our products. You will lead a top-notch team of experienced and accomplished UX designers and advocate for the voice of the client in all aspects of our software.

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Development Chapter Lead/ Manager

The Development Chapter Lead (Manager) leads the “Development Chapter” and is charged with building and mentoring a highly effective staff of software developers for the company. In this role, they are responsible for the hiring, staff capacity planning/staffing ratio metrics, performance management, coverage/PTO approval, and HR administrative responsibilities of development chapter members, as well as helping to shape their advancement, professional, and career development.

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Web/ Graphic Designer

We are looking for an experienced web/print graphic designer, with an interest in frontend web development, to join our multi-disciplinary team of designers, developers, content writers and marketing strategists.

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