Team

Leadership

Douglas Schoenberg
CEO and Co-Founder

Douglas Schoenberg

You probably think CEO stands for Chief Executive Officer, but my job is really to be (C)oach, (E)xperience Sharer & (O)rganizer. I spend most of my time using my 30+ years of experience to encourage and support SofterWarians (thankfully not a term we actually use) to create great products and provide great service. Mostly it is an easy job, because the people who work here really care about our clients and each other. I love travel, food, and of course, my family. I also love to laugh and be happy. Luckily, I enjoy the work we do and also appreciate my own sense of humor, so I get to smile a lot!

Lauren Sheehan
Vice President of Customer Care

Lauren Sheehan

My team and I are dedicated to helping customers become and stay successful with our software, which makes their jobs easier and their goals possible. When I’m not at work, I’m probably working on my farm or fishing. I’m a beekeeping, wine-and-bread-making, veggie-growing chicken momma. I enjoy learning about living sustainably and independently through ‘doing.’

Nathan Relles
President, Co-Founder, Chief Innovation Catalyst

Nathan Relles

100 words or less? Seriously? I’m an Italian-born immigrant fortunate to be a U.S. citizen. I love running, electrical power, and above all my family. I like a good anecdote, especially if it has a moral. Card tricks too. I’m grateful for the exceptional people around me who relentlessly pursue SofterWare’s mission to make easier software so our clients can achieve success easily. Really. I try to indicate precisely what I mean to say, and help others do the same. I’m usually much more verbose, so I think I did well here.

Dan Colbeth
Payment Vendor Manager

Dan Colbeth

As the SafeSave Associate Product Manager, I along with a talented team of payment experts, am dedicated to offering a cutting edge, integrated payments experience all of our payment processing partners and merchants. When I am not working to make our customers’ payments experience the best that it can be, I spend my time enjoying my favorite hobby, video gaming, or spending time with my girlfriend, Megan.

Eleanor Stasio
Director of Implementation

Eleanor Stasio

I lead a team that offers top-notch system setup and training so our clients are positioned to be successful and meet their mission on a daily basis. I love spending time with my family and friends on Long Beach Island and traveling to warm areas. My passion for exercise leads me to our local YMCA where I teach spin and fitness classes.

Darryl Moser
Business Development Manager

Darryl Moser

Inspired by our clients’ work, successes, and challenges, I seek out innovative products and services that together with DonorPerfect create solutions for our nonprofit organizations. When I’m not exploring new software, I can be found spending time with my wife and kids and pedaling my bike for fitness and adventure.

Jaclyn Thomas
Technical Support Manager

Jaclyn Thomas

I manage an amazing team of support representatives who work diligently to help DonorPerfect users get the most out of our software. Since starting here in 2014, I have embraced the daily opportunities and unique challenges that our customers bring to make our software a better product and our team a better resource. Outside of the office, I love to run, a common interest shared with many of my coworkers. We even take on the arduous 200-mile American Odyssey Relay as a team, led by our fearless leader and President, Nathan Relles.

Frank Trymbiski
Accounting Manager

Frank Trymbiski

I manage a team of numbers-savvy people who ensure everyone gets paid, along with spreadsheet gurus who translate data into actionable to-dos that continuously evolve our products and customer experience for the better. When I’m not crunching numbers, I enjoy adventures in the great outdoors with my wife and two hyperactive dogs.

Mike Scott
VP of Finance and Ops

Mike Scott

As financial and operations officer, I thrive on helping people achieve more by focusing on the most impactful elements of their job and then measuring results, celebrating successes, and learning from occasional failures. “Better to have tried and failed, than not to have tried,” I often say. In the 80’s, Paul Young sang, “Wherever I leave my hat, that’s my home,” so I tend to leave my silly hat at the beach – on summer Mondays of course!

John LeMaitre
Agile Coach / Senior Scrum Master

John LeMaitre

As an Agile Coach / Senior Scrum Master, I act as a servant leader to the executive goal squad leadership team by fostering collaborative environments with a focus on iterative learning throughout organization. I help guide and implement collaboration techniques and practices that drive core company KPI’s more efficiently and effectively through well groomed Vision Goals and Initiatives to ensure we are fulfilling our clients needs. I truly love helping people learn new things that help make them more successful. When I’m not at work, I enjoy spending time with my wife and 2 daughters, and finding creative ways to make them laugh.

Lindsey Minnich
Online Forms, DonorPages and ReadySetAuction Program Manager

Lindsey Minnich

I work on bringing enhancements and new features to our Online Forms, DonorPages and ReadySetAuction products. I’m also a wife and mother to two little girls who keep the calendar full with dance recitals, gymnastics and playdates at the playground. I also enjoy baking lots of goodies for friends, camping and tending to a growing vegetable garden.

Ron Leatherman
VP of Childcare/Camp Products

Ron Leatherman

I have had the privilege of learning and growing at SofterWare. I started in Support and now oversee the evolution of our software as VP of Child Care Products. Through the years, I’ve actively volunteered, including teaching English in Belize. More recently, I used vacation days to rebuild houses in tornado-damaged areas in the South.

Kathy Piunti
VP of Human Resources

Kathy Piunti

At the heart of my work is employee engagement. I’m inspired by the collaborative efforts of our Employee Engagement Committee, an initiative I lead with members from each department to propel SofterWare’s success for the good of our employees, and our clients. I’m an avid baker and a self-professed chocoholic. One of my favorite gifts from my husband was a 5-pound Hershey’s candy bar.

Mike Sernoff
Senior Vice President

Mike Sernoff

It would take a much longer paragraph to describe all aspects of my role at SofterWare in detail, so I’ll simply say that I love my job because many aspects of it are focused on two groups of people whose success I care about a great deal: (1) our clients and (2) my co-workers. When not working, I enjoy spending time with my wife, our two cats, and traveling, especially spending time at the beach or visiting national parks.

Lynn McLaughlin
EZ Childcare Program Manager

Lynn McLaughlin

My responsibility is the development and delivery of all EZ childcare products building creative systems that assist our clients in the daily management of their centers. Outside of work I love spending time with my husband and three children who are growing up at lightning speed. We spend most of our free time at the ice rink watching my son’s hockey games, at a football field with my daughters marching band or at the soccer field with my youngest! If I’m still MIA – just look for the minivan taxiing those same 3 teenagers around town!

Josh Cobert
Online Forms Associate Product Manager

Josh Cobert

Along with my talented team, I help organizations and their constituents raise money for incredible causes around the world by building and evolving an easy-to-use Online Forms product. I love spending time with my wife Amanda and son Benji, as well as supporting local nonprofits. I’m also a passionate and – depending upon whom you ask – improving tennis player.

Joshua Gardner
DonorPerfect Program Manager

Joshua Gardner

I work with product management to ensure SofterWare effectively delivers the features that our current and future clients need. When I’m not helping create the latest and greatest DonorPerfect, I’m watching Manchester United come out on to the pitch, or spending quality time with my wife and two children.

Carl Zentmayer
IT Manager

Carl Zentmayer

From computers to Internet connections, phones to facilities, I help the folks at SofterWare work in a cutting-edge, comfortable environment so they can serve our clients better. When not at SofterWare, I enjoy time with my family at local baseball diamonds, batting cages, soccer fields, and fishing.

Sam Goldenberg
Marketing Manager

Sam Goldenberg

I get to work with a talented group of artists, and together we create content, designs, and communications that let clients and future clients know they’ve chosen the best people and products to ensure their success. I can’t play sports, build a home, or cook a meal to save my life, but I love watching others do those things on TV! My future will involve lots more travel. (I better get on that!)

Laurence Morel
Director of DonorPerfect Canada

Laurence Morel

Since joining DonorPerfect Canada in 2000 as a Support Representative, I have held multiple positions within the company on my way to my current position as Executive Director. In doing so, I have truly been able to learn something new every day about our team and our clients. Outside of work, I am a competitive Dragon-Boat paddler and bike to work everyday (except during Montreal winter!).

Josh Nelson
DonorPerfect Associate Product Manager

Josh Nelson

I enjoy helping nonprofits overcome their fundraising challenges with innovative and easy to use solutions so that they can spend their time changing the world. You’ll find me asking everyone relentless questions about how to make everything better or digging into a new idea.

Rob Trueman
Program Manager, Mobile Products

Rob Trueman

I manage the creation and development of products for mobile devices – phones and tablets. Together with a creative and talented team, we focus on mobile products that help our clients succeed while they’re on the move and away from their desks. You’ll often find me behind a camera lens capturing special moments for nonprofits, families, and couples.

Tom Gimpel
Vice President of Product Development

Tom Gimpel

I’ve loved writing code since I first took a computer course to get out of taking more math. At SofterWare, I lead a crew of amazing people doing Agile development every day, and get to help nonprofits, schools and camps make the world a little better. Besides technology, I have a ton of hobbies and enjoy doing anything handy. I’m a huge Flyers fan, play guitar, enjoy running (when I can), my family, good beer and wine, and travel (I’ve been to Octoberfest in Germany 5 times!).

Jeff Pagano
Quality Assurance Manager

Jeff Pagano

My team and I are the first to interact with our software after new features or updated functionality are implemented. We collaborate with our Development Team and UX to ensure they are ready for release. I’m a father of three boys and enjoy playing and coaching ice hockey. I also run the Play It Forward Foundation with some of my childhood friends. Our nonprofit empowers people to give back to those in need through sports like volleyball, dodgeball, running, and more.

Evan Doyle
ReadySetAuction Associate Product Manager

Evan Doyle

Since joining SofterWare in 2011, I have held several positions, primarily working with our non-profit clients on fundraising solutions. As the ReadySetAuction Associate Product Manager, I get to work with an incredible team of people to build and evolve our auction management software to help organizations with their benefit auction needs. I love spending time with my amazing wife Hallie, our family and friends, and am a huge Philadelphia Eagles fan!

Jim Fannon
Data Services Manager

Jim Fannon

I manage a team of data conversion specialists responsible for assisting our clients in the many different aspects of data services. I am an avid Penn State Alumni that makes several trips to State College, PA each year When I am not pouring over mountains of data, I enjoy being as active as possible with activities ranging from visiting national parks to playing the sport of curling.?

Miranda Marlapudi
Client Onboarding Manager

Miranda Marlapudi

My incredible team and I work with new customers who have just purchased our products to ensure they are set up for success right from the start and for many years to come. When I’m not at work, I love spending time with my amazing husband and son, as well as, our family and friends. My passion for volunteering and helping non-profits from a young age led me to this company and that passion just continues to grow as I work with so many wonderful people striving to help others and the world.

Dave Boring
Technical Support Manager

Dave Boring

Whether it is the amazing clients we work with or the team of exceptional support representatives I get to manage, people are what matter most. Since 2014 I have been working to help our team achieve the goal of empowering clients to get the most out of our software and excel at fundraising. When I am not in the office, I am spending time with my wife and our dog JJ. He’s a hound dog, so that is his happy face.

Shane McMullen
Merchant Operations Manager

Shane McMullen

I joined SofterWare in 2011 as a Merchant Account Specialist on the SafeSave Payments team, moved to Team Lead, and eventually to this role as Merchant Operations Manager. I have watched the payments portion of SofterWare grow by leaps and bounds during this time and the success of our customers along with it. I look to continue growing it all as we move forward. When not working, I am most often hanging out with my wife and two children or tuning in to any Philly sports.

Aaron Gannon
Technical Support Manager

Aaron Gannon

My charge and joy at SofterWare is to lead a team of talented and friendly individuals to empower the amazing people who use our products. I get excited about taking on challenges faced by non-profits since I am a reformer by nature and am always looking for a better way forward. When I am not at the office I am most likely with my wife and three kids in our home, at a Philly sports event, or participating in our church community.