Administrative Assistant

Job Description

If you are looking to advance your skills, gain experience, and become a versatile employee, SofterWare will offer you that opportunity in a dynamic environment. The Administrative Assistant role includes some typical administrative tasks but it is so much more and will allow you to collaborate with the different teams on a variety of initiatives where you will quickly become a valued team member. SofterWare can be your partner in helping you achieve your ultimate career goals. In addition to the support and mentorship offered by your direct manager, we also have customized professional development paths designed to meet your specific needs as you seek to expand and evolve your role.

SofterWare is in the “ Top Workplaces” list for the sixth time! We have enjoyed over 35 years of continuous growth because our employees and customers are happy. Our employees are offered a challenging and rewarding career along with a generous benefits program. SofterWare is a fun place to work and we support a work-life balance.

We offer benefits such as time off to volunteer, meditation classes, and a casual dress environment. In addition, we enjoy company events like a family Halloween open house and an annual holiday party. Our open office is state of the art and provides you with access to a gym, cafeteria, and walking trails, which will keep you energized.

Candidates must be comfortable speaking with customers, prospects, and visitors, and be able to multitask effectively. In many ways, this position is on the “front line” and is critical in helping the company maintain the highest level of client satisfaction. This full-time position involves multiple tasks including, but not limited to:

Key Responsibilities:

  • Maintain client database on a daily basis
  • Coordinate internal events
  • Answer and transfer calls
  • Process incoming/outgoing mail
  • Prepare materials for conferences
  • Maintain office and printer supplies
  • Test Marketing websites for quality assurance
  • Back up Events Coordinator and Marketing Administrative Assistant
  • Assemble and mail monthly invoices to clients
  • Compose, type, and distribute meeting notes, routine correspondence, and reports
  • Conduct office tours for clients and employees
  • Reconcile monthly Operations Department expenses
  • Manage other office and operational tasks and activities as assigned


  • Excellent people and customer service skills
  • Advanced Word skills and proficiency in Excel
  • Attention to detail
  • Organizational and time management proficiency
  • Ability to work independently as well as with others
  • Strong written and oral communication
  • Ability to learn and efficiently utilize new office technologies
  • Experience with Microsoft Office 2010 or above
  • Proficiency with Google Apps including Gmail, Docs, and Calendar
  • Experience with Windows 7 and 10
  • Associates degree preferred
  • 3 to 5 years of administrative experience

Company Background

SofterWare is headquartered in Fort Washington, PA, with over 200 personnel worldwide. We are a Microsoft Certified Development Partner with thousands of delighted clients throughout the US and internationally, and have been featured in Deloitte’s Technology Fast 50, Inc. 5000, and Software Magazine Top 500 list of companies. SofterWare specializes in developing software for vertical markets – primarily nonprofit organizations, private and public schools, child care centers, and camps. We offer an excellent benefits package, including:

  • Quarterly Incentive Bonus
  • Paid time off that includes time off for volunteering and community service
  • Parental Leave
  • 401(k) and Profit Sharing Retirement Plan
  • Medical, Prescription, Dental, and Vision Insurance
  • Pre-Tax Coverage for Dependents and Voluntary Benefits
  • Short-Term Disability
  • Employee Assistance Program
  • Wellness Program

SofterWare provides a challenging and stimulating environment where you’ll be able to work and learn with people who develop some very powerful and exceptional software products.

To learn more about SofterWare, click here!

*When responding to this posting, please include a cover letter, and state your salary requirements. Applications missing these elements will be delayed or rejected.