User Experience (UX) Designer/Developer

Job Description

SofterWare is on the “ Top Workplaces” list for the seventh time! We have enjoyed over 35 years of continuous growth because our employees and customers are happy. Our employees are offered a challenging and rewarding career along with a generous benefits program. SofterWare is a fun place to work and we support a work-life balance.

We offer benefits such as time off to volunteer, meditation classes, and a casual dress environment. In addition, we enjoy company events like a family Halloween open house and an annual holiday party. Our open office is state of the art and provides you with access to a gym, cafeteria, and walking trails, which will keep you energized.

We are currently seeking a User Experience (UX) Designer/Developer to join our team.  The UX Designer/Developer will combine the creative abilities of a UX designer with many of the skills of a front-end developer and work directly with clients, Business Analysts, Developers, and others to solve UI problems and create and code interfaces that are intuitive and exceptionally easy to use.


  • Design visual layouts, graphics, pages and forms for SofterWare’s web-based and mobile products to enhance our clients’ user experience and maximize usability.
  • Translate design ideas into markup, CSS and assets for Developers to implement as needed.
  • Contribute to clear communication with our clients. This includes terminology, labels, error messages, and various other channels, when necessary.
  • Design workflows that are effective and user-friendly.
  • Maintain knowledge of standard concepts, practices, and procedures of UX, including UI design.
  • Perform usability testing and assessment activities as needed.
  • Lead design review sessions to support a collaborative environment of capturing feedback from our clients and SofterWare’s staff.
  • Collaborate with Product Managers, Business Analysts, QA, and Developers to create a clean and elegant UI while helping to adhere to SofterWare’s product design standards.


  • 2 to 4 years demonstrated experience in UI design.
  • Strong proficiency in design tools such as Adobe Creative Suite.
  • Knowledge of contemporary web design and accessibility standards and best practices.
  • Demonstrated ability to create user-friendly UIs working from requirements.
  • Ability to clearly communicate your design decisions to the team.
  • Ability to write out scenarios for usability testing.
  • Must be able to work and collaborate with various clients and departments at SofterWare.
  • Strong knowledge of HTML and CSS, javascript/jQuery is a plus
  • Experience creating and delivering User Experiences within an Agile environment such as Scrum methodology is a plus, but not required.
  • Experience using tools such as FullStory, Avocode, and Usabilla is a plus, but not required.
  • Experience/familiarity with a nonprofit organization or childcare a plus but not required.

"Life at SofterWare is rewarding in many ways. The flexible work schedules allow for a great balance outside of the office. In daily activity, I love working with knowledgeable members from all departments when troubleshooting issues as well as gaining insights for improvements to the current products and future enhancements. I have found that my coworkers have great knowledge of the fundraising industry and they enjoy sharing that experience to make our products the best they can be. "

Matt Krout
Product Developer

Apply For This Position

Attach Resume*

Accepted File Types: .PDF .TXT .RTF .DOC .DOCX

Cover Letter

Accepted File Types: .PDF .TXT .RTF .DOC .DOCX

SofterWare Logo