Senior Software QA Analyst

Responsibilities

• Develop comprehensive test plans and strategies based on project requirements and specifications to ensure thorough testing coverage and alignment with project objectives
• Define the scope, objectives, and approaches for various testing activities to ensure targeted, efficient, and effective testing in meeting quality goals.
• Design detailed, comprehensive, and well-structured test cases to ensure thorough and systematic testing of software functionalities.
• Execute manual and automated tests to ensure the software meets the required standards.
• Identify, document, and track defects using defect management tools to facilitate the timely identification and resolution of software defects.
• Work closely with developers to ensure defects are understood, prioritized, and resolved to promote collaboration and efficient defect resolution within the development team.
• Develop and maintain automated test scripts to increase testing efficiency.
• Evaluate and recommend tools for test automation to enhance testing capabilities and efficiency through appropriate tool selection.
• Collect and analyze data to identify trends and areas for improvement to drive data-driven decision-making and continuous quality improvement efforts.
• Report on testing progress, defects, and overall quality metrics to stakeholders to provide transparency and visibility into project status and quality metrics.
• Collaborate with cross-functional teams including developers, product owners, and product managers to foster collaboration, alignment, and shared understanding of quality goals and priorities.
• Communicate test results and quality concerns effectively to all stakeholders to ensure timely resolution of quality issues and alignment on quality expectations.
• Provide guidance and mentorship to junior QA team members to develop a skilled and cohesive QA team and foster a culture of learning and growth.
• Lead QA efforts in projects, ensuring that all testing activities are conducted effectively and efficiently to drive quality assurance processes and standards, ensuring high-quality deliverables.
• Identify potential risks in the software development process and provide mitigation strategies to minimize project risks and ensure smooth project execution.
• Conduct risk-based testing to prioritize testing efforts on high-risk areas to optimize testing efforts and resources based on project risks and priorities.
• Stay updated with the latest industry trends, tools, and technologies to ensure relevance, efficiency, and effectiveness in QA practices and methodologies.
• Continuously improve QA processes and methodologies to enhance overall product quality to drive ongoing quality improvement efforts and deliver high-quality software products.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Requirements

• Able to learn requirements quickly and translate those needs into testing strategies.
• Able to lead testing efforts for large projects and work as part of a team and independently.
• Active listening, able to build trust, adapt communication styles, and tactics to fit the audience. 
• Working knowledge of quality assurance methodologies to cover the many different testing approaches.
• Desire to learn and improve in order to support growth within the team. 
• Strong analytical and problem-solving abilities..
• Good understanding of coding in C#, C++, or Javascript.
• Has a good understanding of working with and using Git.
• Comfortable speaking with clients for usability testing.
• Basic understanding of relational databases and should be able to write basic SQL queries.
• Excellent communication skills and a strong work ethic.
• Time management and proper decision-making capabilities.
• Remain diplomatic and professional when discussing work-related matters with others. 

Education and Experience:

• Bachelor’s degree in Computer Science and/or related experience
• 3+ years’ experience working in Quality Assurance (1500+ hours)
• 2+ years’ experience in Test Automation, Selenium preferred. (800+ hours)
• Experience with load testing strategies preferred.

• 3+ years’ experience with Microsoft technologies, including Azure DevOps and SQL Server, a plus.

• Experience with Agile preferred 
• Experience working in or with software industries highly preferred, but not required.