Sales Account Manager
Job Description
SofterWare is on the “Philly.com Top Workplaces” list for the seventh time! We have enjoyed over 35 years of continuous growth because our employees and customers are happy. Our employees are offered a challenging and rewarding career along with a generous benefits program. SofterWare is a fun place to work and we support a work-life balance.
We offer benefits such as time off to volunteer, meditation classes, and a casual dress environment. In addition, we enjoy company events like a family Halloween open house and an annual holiday party. Our open office is state of the art and provides you with access to a gym, cafeteria, and walking trails, which will keep you energized.
The Sales Account Manager is an inside sales position responsible for developing and closing new business opportunities in an assigned geographic territory for our award-winning software to prospective nonprofit and philanthropic organizations. Our creative Marketing department generates leads enabling our Sales Account Managers to focus on selling. Technology enables our Sales Account Managers to sell and demo our software to prospects so there is very little travel.
Responsibilities
Key Responsibilities:
- Manage opportunities in an assigned geographic territory throughout the sales process
- Effectively evaluate prospect needs to recommend appropriate software solutions
- Demonstrate software solutions and products via telephone, internet, trade-shows
- Update, maintain and manage prospect records in SalesforceTM
- Prepare quotes and proposals for prospects using SalesforceTM
- Provide timely, proactive follow-up on all prospect opportunities
- Achieve monthly, quarterly and annual sales goals
- Maintain a strong knowledge of our products as well as the offerings of our competitors
Requirements
Key Requirements:
- Previous successful consultative sales experience with proven closing abilities (preferrably SaaS Sales)
- Excellent interpersonal, organizational, communication, presentation, and telephone skills
- Ability to learn new software products quickly
- Practical, relevant experience in computer software and technology including Microsoft Windows, word processing, spreadsheets, databases, PowerPoint, and web presentation applications (Zoom, Gong)
- Knowledge of DonorPerfect (or similar) products & services and/or the nonprofit marketplace a plus
- Bachelor’s Degree or comparable experience
- A strong work ethic, a high level of confidence, self-driven motivation and excellent follow-up skills
The Sales Account Manager is an inside sales position responsible for developing and closing new business opportunities in an assigned geographic territory for our award-winning software to prospective nonprofit and philanthropic organizations. Our creative Marketing department generates leads enabling our Sales Account Managers to focus on selling. Technology enables our Sales Account Managers to sell and demo our software to prospects so there is very little travel.
"I started working with Softerware about three years ago and immediately fell in love with the company because of the people! Since transitioning to the implementation department, being able to rely on my coworkers is more important than ever and their incredible generosity of time and talent is without match. While my favorite part of my job will always be the people I work with, it is also sincerely gratifying to work with dedicated people from all over the country and do my part to help them fulfill their non-profit’s missions and goals. "
Christy Heine
Implementation Coordinator