Childcare Software Support

		Childcare Software Support
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Choose the Support Plan that fits
your needs and budget

	FULL	ENHANCED	PREMIUM
Basic Services
Unlimited Phone Support
Regular Product Updates
Call the President Hotline
Newsletters
Monthly E-Tips
Training Seminars
Special Offers
Clients Only Web Site
User Meetings
Other Communications
Remote Diagnostics
FAX Support
E-Mail Support
Extended Services
800# Support
800# FAX Support
Emergency Phone Interrupt
Pre-Release Enhancements
Assistance with Customized Revisions
Third Party Product Assistance
Advanced Tech Support
24x7 Beeper Support
Support Hours
M-F 8:30am–7:30pm (Eastern)
24 Hours/Day, 7 Days/Week
Guaranteed Response Time		3 Hrs. or less	1 Hr. or less

EZ-CARE2 HOME | CLIENT LOGIN | FREE CHILDCARE SOFTWARE DEMO
Contact Sales: 800-220-4111 • Copyright 2007 SofterWare, Inc.