Update Flash Player
Our videos use Adobe's Flash Player technology. Most web browsers have Flash Player pre-installed. If a window or instructions appears asking you to install the latest version of Flash Player, please follow those instructions.

Adjust Security Settings
Recent patches for Microsoft Internet Explorer reset the security level to 'High', which may prevent the video from displaying. To change this, select the 'Tools' menu, then 'Internet Options'. Click 'Security'. Under 'Security Zones' rest the value to 'Medium.' You can reset back to 'High' when you are done viewing the video.