DonorPerfect eNewsletter Spring 2009

New and Improved Services!
While we regularly introduce new products, modules, and features that could be described as "new and improved", we can also say that about the various services we offer to our clients. There have been a number of exciting new developments over the past year, especially in just the last few months. We've added some new elements to our customer service efforts and improved some other areas. Some of these changes should be readily apparent to all our customers, while others are more "behind the scenes" and allow us to do a better job of meeting your needs. We think are very positive developments and wanted to share some of the details with you.

Click Here to Read More.

Making Cents of Your Donor Analysis

Your DonorPerfect database can be much more than just a repository for donor's names and gifts. There are many value added features which are under utilized by many users. For instance, have you run the Comprehensive Donor Analysis Report lately? This report, a new addition in our Version 9 release, can help answer questions such as:

How well are we retaining our donors?
How successful are we in increasing the revenue per donor and per gift?
How well are we doing at bringing "lapsed" donors back into the fold?
How are we doing in bringing in new donors?

Why are these measures useful? For that, we turn to Alan Sharpe, an expert in the fundraising arena.

Click Here to Read More.

Quick Tip -Incremental Updates

We always encourage our clients to be using the most up-to-date version of DonorPerfect Software. Incremental updates are released regularly and include corrections, improvements and new capabilities that will benefit our clients. We recently released Version 10.05.

You may be asking, "How do I know what is the latest version of DonorPerfect?"

Monthly e-Tips - Each month we send out helpful tips which will enhance the user's knowledge of the database. On the bottom of each tip, the most current version is noted along with a link to instructions on how to download this update.

Check Our Website - Log in to the Clients Only section of our website and check out the Downloads & Updates area. The option you choose from that point will depend on which version you are currently running. If you are already running Version 10 or above, choose Incremental Update for Version 10.

Plans are currently underway to automate the process of notification. We hope to improve this process with the release of Version 11.

Moves Management

An exciting enhancement included in the Version 10 release was the Moves Management Module.

What is Moves Management?

One of the most important aspects of fundraising is the cultivation of donors and prospects to form lasting relationships that result in sustained contributions to your organization's cause. This is often accomplished by a series of actions, including, but not limited to the following:

Phone Calls
Prospect Visits
Soliciting of individuals and/or companies for donations

These actions are called "moves". Moves Management allows you to effectively track and carry out these actions.

Click Here to Read More.

DonorPerfect Fundraising Software is "Best Bet" in Donor Management Report
The family of DonorPerfect solutions received the highest fundraising software ratings among all vendors in a new report from the independent organizations N-TEN and Idealware called "A Consumers Guide to Low Cost Donor Management Systems". Click Here to Read More!

Meet Your New Quality Experts
We would like to welcome Elaine Jancourtz to SofterWare as our new Testing Team Leader, as well as Mike Reynolds as our new Quality Assurance (QA) Test Analyst. They'll be directing our testing efforts as part of the Development Department, and will work with managers of all our products to improve our testing and QA procedures. Click here to learn more about them.

DonorPerfect Here, There, Everywhere!
Did you receive training by word-of-mouth or from notes taken by your colleagues? Have you ever wished you could experience a class given by a live instructor at an affordable price? There is still time to register for the hands-on classes being given in more than a dozen cities during the rest of this year! Click here to find out when an instructor will be in your area.

Credit Card Processing for Nonprofits

Most nonprofits accept credit cards. Why? Because donors love the convenience and perks, such as airline mileage, that they get when they pay by credit cards; and because your nonprofit can benefit from the quick collection of funds and the tendency for donations by credit card to be larger (one recent study noted a 20% increase over non-credit card gifts).

But with more and more nonprofits offering donors the ability to make credit card payments, there is the potential for plenty of confusion. Your organization could end up paying more than you need to for processing transactions.

Click Here to Read More.

We've Improved DonorPerfect Integrated Transaction Processing Tools - 4 Ways!

Our new PCI-certified transaction processing gateway works with Insta-charge, EZ-EFT, Weblink and DonorPages -- simplifying credit card and ACH payment management while improving the security of donor account data.
Enhance Insta-charge with SafeSave - a new option to securely store cardholder data for future-use & EZ-EFT with many improvements including SafeSave, real-time authorization of credit cards, online reporting and more.
Combine Insta-charge (integrated processing of one-time payments) with EZ-EFT (automatic collection of monthly or other recurring pledges) into a simple to setup and use bundle called the DonorPerfect Payment Processing Suite (PPS).
Lower the cost - For a limited time (purchase before June 30th, 2009), we're offering both Insta-Charge and EZ-EFT as a package for only $395 - a $295 savings! Call your regional account manager at (800) 848-3279 for more information or to get started right away.

Consultants can Help Improve your Fundraising & Donor Management Success

If you're looking for help developing a capital campaign, implementing a new direct mail strategy or new fundraising strategies, , then we know some great people who can help.

DonorPerfect's consultant program enables leading technology and fundraising consultants to receive training in our solutions so they can better assist you with your fundraising and donor management efforts. These consultants offer a full range of services, and are professionals in their fields of expertise.

To find a DonorPerfect consultant program member, please visit the Clients Only website Document Library and click on the "Find a Consultant" folder (login required).

If you work with a great consultant who is not yet part of our program, please send them here: www.donorperfect.com/consultant. They can receive some great benefits and training that will further enable them to help you!

AFP - New Orleans

Spring is in the air, and that also means it's time for the Association of Fundraising Professionals' (AFP) annual conference. This year, it was held on March 29-31, 2009 in the beautiful city of New Orleans, Louisiana.

We attend over twenty separate conferences throughout the year, and the AFP conference is one of the largest and most important of them all. Over 2500 fundraising professionals gathered to discuss the latest fundraising techniques, discover new trends, and share their experiences.

It's an energizing time to meet our customers and partners face-to-face, and this year we brought our video camera to capture their remarks and comments - to view this fun video, simply visit www.donorperfect.com/AFPVideo.

Click Here to Read More.

We hope you enjoyed this issue of our newsletter.
Do you have a story or experience to share with other DonorPerfect users? Or is there a topic you would like to see more of in the future? We'd love to hear from you. Call anytime or, send an email to support@donorperfect.com. Provide your name and contact information, if you want us to follow up with you.