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Newsletter
April
2006
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in
this issue
-- New Spring Release Wows Clients! (Release Date 4/8/2006)
-- Eliminate Duplicates at Data Entry
-- New Comprehensive Financial Report Makes Reporting Easy!
-- Instant Credit Card Processing!
-- Save on Postage with Instant Address Verification!
-- Quick Links to Custom Sections
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The
last several months have been incredibly busy and productive for
DonorPerfect Online (DPO). In addition to adding more than a hundred new
customers, we’ve been working on our latest release of DPO. This round
of features will greatly help you save time, ensure accuracy, and raise
more funds!
We’ve
also recently begun a blog, where you can get the latest news and events
on DPO. (
www.donorperfect.com/dpoblog)
As
we continue through 2006, we want to thank you, our loyal customers, for
your continued support of our product, and we hope you have your best year
ever!
Sincerely,
Jon
Biedermann
Vice President, DonorPerfect Online
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New
Spring Release Wows Clients! (Release Date 4/8/2006)
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On April 8th, a new day will dawn for all DonorPerfect Online
clients. Automatically, our latest upgrade will be uploaded to all our
servers, allowing you instant access to the latest and greatest features
of DonorPerfect Online.
Here’s what’s included:
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Eliminate
Duplicates at Data Entry
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When you enter a new person or organization, the system will
automatically look for potential duplicates in the database. The checking
criteria will include all possible matches on the last name, address,
phone number, or email address. If any of these fields in the new record
matches an existing record, the system will prompt you to either select
the appropriate existing record to edit, or ignore the potential duplicate
and create a new record (which could happen if two donors happen to share
the same phone number or email address).
Clients can also choose to disable this option by clicking on Utilities,
Parameters, Entry Screens, and turning off the option for “Check
for duplicates when creating new donors.”
In addition to our other duplicate maintenance options, we believe this
new feature will really increase accuracy and reduce potential duplicates
in your database. Be sure to try it!
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New
Comprehensive Financial Report Makes Reporting Easy!
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Our new “Comprehensive Donor Revenue Analysis” report makes it
easy to compare different periods, year over year. It contains over 26
separate statistics and includes counts and totals for:
- Active Donors
- New Donors
- Reactivated Donors
- Retention Rates
- And much, much more!
The report also contains drill-downs to easily access these different
segments.
To access the report, simply click on Reports, Financial Reports,
and select the “Comprehensive Donor Revenue Analysis” option in
the report window.
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Instant
Credit Card Processing!
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Did you know that on average, donors are likely to give up to 20%
more when using a credit card versus other payment means? If you already
offer credit card payment options or want to, DPO now offers fully
integrated processing with a single click.
When you enter a gift in DonorPerfect, you'll have an option to process
a credit card on the Gift Screen. This will allow real-time
authorization and validation of the card, and collects the funds from the
donor's credit card account. This authorization and payment process is
similar to using a credit card terminal, except that there's no physical
terminal needed--you simply type in the credit card information and
expiration date. The payment is automatically recorded in the donor's
giving history, and because the processing is authorized and processed in
real-time, there is no need to store the credit card data - eliminating
security concerns.
You will need to set up a credit card merchant account, and we're
making that process easy too!
For more information, or to sign up for this service, please call Julie
Blum at (800) 220-8102 or email jblum@donorperfect.com
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Save
on Postage with Instant Address Verification!
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Is your message reaching your donors 100% of the time? Are you
wasting time and money resending mailings to bad addresses?
With our FREE address verification service, you can now verify
addresses in both the US and Canada at the time you enter the address--so
that you can easily correct the address while you are still in contact
with the donor.
It’s easy to use. When entering the address, simply click on the “Verify
Address” button next to the address information. A pop-up window
will let you know if the address is valid and will also offer alternative
addresses if a match is not found. In addition, our address checker also
determines if the address requires an apartment number or condo unit
designation.
The instant address verification is only used for new addresses, and
only checks to see if the address is valid. It does NOT check if
the person you typed in actually still lives there.
We also have data services that will check the accuracy of your entire
database and can CASS certify your database for the lowest postage
rates as well as NCOA (National Change of Address) service to check
for donors that have recently moved.
To find out more about these data services, please call Julie Blum at
(800) 220- 8102 or email jblum@donorperfect.com
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Quick
Links to Custom Sections
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Within DPO, you have always had the ability to add new user defined
fields to almost any screen in the system. These fields can then be
grouped into logical sections (e.g. capital campaigns, targeting,
volunteers, etc.) to make it easier for you to read on the screen.
Our new “Quick Link” feature will make it easy to get to
these sections. At the top of each page, DPO will display Quick Link hyperlinks
for each section on the page. Simply click on one of these Quick Links,
and you will instantly move to that section.
Not sure if you have user defined fields or sections? You can always
maintain your user defined fields by clicking on Utilities,
User-Defined Fields.
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Contact
Information
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phone: (800) 220-8080
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